Pricing
Pricing Plans & Packages
On the other hand we denounce with righteous indignation dislike men who are so beguiled and demoralized.
Contact Center Platform
$149
/ seat per month
- 50+ Standard Features
- Unlimited Calling in US, Canada, Mexico and Puerto Rico
Includes:
Call Management Features
- Virtual Receptionist
- Call Park
- Ring Groups
- Music on Hold
- Transfer Music
- Extension Dialing
- Extension Monitoring
- Call Forwarding
- Virtual Extensions
- Voicemail
- Call Transfer
- Flexible Numbering
- Company Directory
- Call Logs
- One Conference Bridge per User
- Forward Calls During Device Outages
- Virtual Fax
- Distinctive Ringtones
- 3-Way Calling
- 3-Digit Extensions
- 7-Digit Dialing
- Call Blocking
- Intercom
- Overhead Paging Support
- Paging Groups
- IP Phone Paging
Setup
- Easy Installation
- User Portal
- Bulk CSV Upload for IP Phones
- Analog Fax Machine Support
Mobility Features
- Mobile App (iOS and Android)
- Simultaneous Ring
- Voicemail-to-Email Audio File
- Extension Dialing to App
- Call Transfer from App
- Call Flip
- Virtual Fax
Calling Features
- Unlimited Calling in U.S., Canada, Mexico, and Puerto Rico
- Low international rates
- 911 Service
- FREE Number Transfer
- (includes 500 minutes of inbound calls per month)
- Main Company Number
- One Direct-dial Number per User
Includes:
Queue Treatment
- Skills-based routing.
- Queue actions/rules.
- Call back in queue (CBIQ)
- SMS Keyword Responder.
- Custom routing logic support
Analytics
- Standardized reports
- Customizable reports
- Report subscriptions
- Customizable dashboards
- Real-time agent dashboard
- Real-time queues dashboard
- Export data for external analytics
Third Party Integration:
- CRM: Salesforce and more
- Microsoft Teams
- Cloud storage (AWS, Google,
- Azure, SFTP, FTPS)
- TTS (Google, Microsoft, IBM
- Watson)
- ASR (speech recognition)
- WFM support
- Chatbot support
Agent Experience
- Web-based UX
- Downloadable client
- Browser-based softphone
- PBX phone support
- Call dispositions
- Call notes
- DND codes (agent state)
- Screenpop/agent scripting support
- Contact history display
- Canned responses
Other Features
- Outbound dialer campaigns (SMS, voice)
- List management with import
- Contact manager
- Single sign-on support
- Enhanced security with 2FA
- Continued expansion of industry
- standard features with
- quarterly releases
- Redundant/HA architecture for maximum uptime
Hosted VoIP
$16.99
/ user per month
- Channel types: Voice, SMS, WebChat, Email, Facebook for Business
Includes:
Queue Treatment
- Skills-based routing.
- Queue actions/rules.
- Call back in queue (CBIQ)
- SMS Keyword Responder.
- Custom routing logic support
Analytics
- Standardized reports
- Customizable reports
- Report subscriptions
- Customizable dashboards
- Real-time agent dashboard
- Real-time queues dashboard
- Export data for external analytics
Third Party Integration:
- CRM: Salesforce and more
- Microsoft Teams
- Cloud storage (AWS, Google,
- Azure, SFTP, FTPS)
- TTS (Google, Microsoft, IBM
- Watson)
- ASR (speech recognition)
- WFM support
- Chatbot support
Agent Experience
- Web-based UX
- Downloadable client
- Browser-based softphone
- PBX phone support
- Call dispositions
- Call notes
- DND codes (agent state)
- Screenpop/agent scripting support
- Contact history display
- Canned responses
Other Features
- Outbound dialer campaigns (SMS, voice)
- List management with import
- Contact manager
- Single sign-on support
- Enhanced security with 2FA
- Continued expansion of industry
- standard features with
- quarterly releases
- Redundant/HA architecture for maximum uptime
Ready To Improve Your Experience With Digitron Technology?
On the other hand we denounce with righteous indignation dislike men
who are so beguiled and demoralized.